At CMFAS Academy, we are so confident in our products that we offer you the Pass Guarantee. All candidates who have subscribed to the Success, Elite or Biz package are automatically covered. No prior application is required. Pass Guarantee does not apply during extensions.
3 Simple Conditions for Pass Guarantee
1. You must use all the Products i.e. Practice Questions, E-Learning, Mathathon* (*if applicable)
2. Clear at least 90% of the practice questions
To "clear" a question means to have answered it correctly at least once. In other words, the number of questions that you have never gotten correctly before must be lower than 10%.
3. Good Faith and Proper
Your claim could be denied if you:
- Took the exam more than 3 days after your last learning activity on our website.
- Clicked through the questions blindly (quick succession, high mistakes) in a bid to meet the Pass Guarantee conditions without truly learning.
- Failed the exam due to not bringing the required calculator, denied entry, being late or no show.
- Used the wrong or outdated study guide / textbook to prepare for the exam.
- Used "mock questions" (e.g. PDF files from the internet) other than from CMFAS Academy or IBF/SCI. This is because you might have consumed outdated or erroneous knowledge from such materials which can be difficult to unlearn from.
- Have violated our T&C or EULA (e.g. account sharing, massive copying of content).
What should I do if I meet the conditions but fail the exam?
In such an unfortunate event, please submit the claim form here. We will reimburse you the re-test fee up to a maximum of $200 for the first time, within 7 days of the claim.
In the very unlikely event that you fail a second time, we don't deserve to be paid! So, we'll give you a full refund of the remaining difference of the package price.
Money paid for Elite Package: $350
Reimbursement received after failing the exam: $200 (re-test fee reimbursement, capped at $200)
Failed re-test: Refund $150