» FAQFrequently Asked Questions
With the Covid-19 situation, should I sign up now or later?
We are offering free extensions to candidates whose exams are delayed due to Covid-19. If you have plans to take the exam, you may go ahead and sign up now to start preparing for them!
What's the best way to prepare and pass? (MUST READ)
Step 1 – Registration
To access CMFAS Academy’s content, you need to sign up for a free account. Our free content includes bite-sized explainer videos. You can log in directly using your Facebook or Google account, or create an account using your e-mail address.
Step 2 – Subscribe to a learning package!
Head over to the Subscribe section and pick a suitable package for each exam you need to pass.
We have four packages to suit different needs, namely Basic, Success, Elite, and Biz.
Basic package gives you access to the practice questions only. You can do them unlimited times during the subscription period, and they come with answers. Most come with a reference back to the official study guide as the explanation.
Practice questions help you discover weak pockets of understanding so you can cover the learning gaps.
Success package gives you access to practice questions as well as E-Learning tutorials. Learners can go through the tutorials at their own pace. All packages come with Pass Guarantee and 2-month access period except for the Basic package (1 month).
Pass Guarantee means getting reimbursed for your re-test fee if you fail the exam despite meeting the criteria, such as clearing at least 90% of the practice questions. To have cleared a question means having answered it correctly at least once before. For example, if there are 500 practice questions for your package, there must not be more than 50 questions that you had never answered correctly before. If you miraculously fail again, we will refund you all your money! No risk at your end!
Elite package gives you access to an additional product - Mathathon. Mathathon is a patent-pending engine that generates infinite unique practice questions for Math-related topics to provide you with ample math practices. Elite package is the most popular package and is of the most value.
Biz package offers everything plus an online coach. You get coaching via email such as getting clarification or a walk-through on applying a formula.
We currently have a limited-time PayNow Promo which gives you more savings when you subscribe multiple packages in a single order.
Each exam package has its respective start and expiry date even when purchasedd in a single order. Access period will only start count-down upon activation.
Step 3 - Start Learning!
Note that IBF/SCI will only provide you with the study guide after you have booked an exam date. We encourage you to plan early and follow your study plans to avoid rushing and flustering in the days approaching the exam date. The estimated study time for each exam are indicated in the table on the Pricing page.
If you have access to E-Learning tutorials, go through at your own pace. Then, start doing the practice questions to test your understanding. If you notice weak spots, refer to the study guide provided by IBF/SCI for a detailed explanation. We recommend using the PDF format because you can search for keywords.
Question sets marked as "Premium" are suitable to be taken as a simulated exam. Do them only when you think you are almost ready for the exam. Time yourself and use the “Exam Mode”.
Step 4 – Exam Day
If the exam requires you to bring a calculator, make sure yours is in working condition and it is the allowed type and model. Plan to arrive early for the exam because the exam centre will deny entry to latecomers!
After you pass your exam, do drop us a thank-you note! We’ll greatly appreciate it!
If you fail, we'll reimburse the re-test fee. If you fail again, we'll refund you your money.
Pitfalls to avoid
Focus on one exam and pass it before moving on to the next. Refrain from studying for more than one exam simultaneously.
Do not try to memorize the question or answers to practice questions. You should evaluate your understanding and learn as you do the practice questions.
Lastly, do not use un-dated materials downloaded from the Internet. Exams update regularly, so you must use the most current materials. All content on CMFAS Academy are reviewed regularly to ensure they are up to date.
To access CMFAS Academy’s content, you need to sign up for a free account. Our free content includes bite-sized explainer videos. You can log in directly using your Facebook or Google account, or create an account using your e-mail address.
Step 2 – Subscribe to a learning package!
Head over to the Subscribe section and pick a suitable package for each exam you need to pass.
We have four packages to suit different needs, namely Basic, Success, Elite, and Biz.
Basic package gives you access to the practice questions only. You can do them unlimited times during the subscription period, and they come with answers. Most come with a reference back to the official study guide as the explanation.
Practice questions help you discover weak pockets of understanding so you can cover the learning gaps.
Success package gives you access to practice questions as well as E-Learning tutorials. Learners can go through the tutorials at their own pace. All packages come with Pass Guarantee and 2-month access period except for the Basic package (1 month).
Pass Guarantee means getting reimbursed for your re-test fee if you fail the exam despite meeting the criteria, such as clearing at least 90% of the practice questions. To have cleared a question means having answered it correctly at least once before. For example, if there are 500 practice questions for your package, there must not be more than 50 questions that you had never answered correctly before. If you miraculously fail again, we will refund you all your money! No risk at your end!
Elite package gives you access to an additional product - Mathathon. Mathathon is a patent-pending engine that generates infinite unique practice questions for Math-related topics to provide you with ample math practices. Elite package is the most popular package and is of the most value.
Biz package offers everything plus an online coach. You get coaching via email such as getting clarification or a walk-through on applying a formula.
We currently have a limited-time PayNow Promo which gives you more savings when you subscribe multiple packages in a single order.
Each exam package has its respective start and expiry date even when purchasedd in a single order. Access period will only start count-down upon activation.
Step 3 - Start Learning!
Note that IBF/SCI will only provide you with the study guide after you have booked an exam date. We encourage you to plan early and follow your study plans to avoid rushing and flustering in the days approaching the exam date. The estimated study time for each exam are indicated in the table on the Pricing page.
If you have access to E-Learning tutorials, go through at your own pace. Then, start doing the practice questions to test your understanding. If you notice weak spots, refer to the study guide provided by IBF/SCI for a detailed explanation. We recommend using the PDF format because you can search for keywords.
Question sets marked as "Premium" are suitable to be taken as a simulated exam. Do them only when you think you are almost ready for the exam. Time yourself and use the “Exam Mode”.
Step 4 – Exam Day
If the exam requires you to bring a calculator, make sure yours is in working condition and it is the allowed type and model. Plan to arrive early for the exam because the exam centre will deny entry to latecomers!
After you pass your exam, do drop us a thank-you note! We’ll greatly appreciate it!
If you fail, we'll reimburse the re-test fee. If you fail again, we'll refund you your money.
Pitfalls to avoid
Focus on one exam and pass it before moving on to the next. Refrain from studying for more than one exam simultaneously.
Do not try to memorize the question or answers to practice questions. You should evaluate your understanding and learn as you do the practice questions.
Lastly, do not use un-dated materials downloaded from the Internet. Exams update regularly, so you must use the most current materials. All content on CMFAS Academy are reviewed regularly to ensure they are up to date.
Are your training materials / content up to date? They are of the latest version, right?
Yes! Yes! Yes! We monitor for updates EVERYDAY! Once SCI College or IBF updates the study guide, we will update our content accordingly. Practice questions are usually updated quicker than E-Learning.
How long does each subscription last? How much do they cost?
Each package comes with either 1 or 2 months access, which starts counting only when you begin to use the product, or 3 months after purchase, whichever is earlier. The cost of a subscription package ranges from $199 to $700. Please visit the Pricing Info page for more info.
If you need an extension on the access, feel free to contact us.
If you need an extension on the access, feel free to contact us.
What are the differences between the different question sets for the same exam?
Like assessment books, every set contains different questions. In most cases, one set only cover one part of the syllabus. Questions in normal sets are usually written according to the sequence in the official study guides, and aids you in practising and learning with depth of the covered chapters.
Premium sets do not follow such sequence, and due to the limited number of questions covering the entire syllabus, you do not get sufficient depth by practising on it although the quality of questions is relatively higher.
In a nutshell, normal sets are good for practising and learning. We encourage you to practise on normal sets, and then evaluate yourself using Premium sets.
Premium sets do not follow such sequence, and due to the limited number of questions covering the entire syllabus, you do not get sufficient depth by practising on it although the quality of questions is relatively higher.
In a nutshell, normal sets are good for practising and learning. We encourage you to practise on normal sets, and then evaluate yourself using Premium sets.
Do the questions come with answers or explanations? Are the questions identical to the actual exam?
All our practice questions come with answers and most of them come with reference points to the official study guide or formulas as the explanation. The questions are written to test your knowledge on the examinable syllabus.
Past users did ever claim that some of our questions appeared in the actual exam, but "leaked questions" is just a myth.
Past users did ever claim that some of our questions appeared in the actual exam, but "leaked questions" is just a myth.
Will I pass on my first attempt if I use your product(s)? What's the pass rate?
Yes, we are confident that you will pass on the first attempt and we even offer a Pass Guarantee!
Statistic shows that between Oct 2015 to Oct 2016, a whopping 95.5% of our customers who signed up for Success / Elite or Biz package and met the conditions of the Pass Guarantee passed on their first attempt!
Statistic shows that between Oct 2015 to Oct 2016, a whopping 95.5% of our customers who signed up for Success / Elite or Biz package and met the conditions of the Pass Guarantee passed on their first attempt!
What is the Pass Guarantee offered in the Success/Elite/Biz package about?
If you have done your best by using our products but yet still fail the exam, we will reimburse your re-test fee and provide more assistance towards your re-test. If you do miraculously (1.1% possibility, according to statistic) fail again, we refund you the balance!
Users must meet the following conditions in order to be eligible for the guarantee:
1) Clear at least 90% of the mock exam questions.
2) Complete the instructional E-Learning course.
3) Turn up punctually for the exam, taken no more than 2 days after expiry of package.
Re-test reimbursements are capped at $200. In the unlikely event that you need to file a claim, please contact us. Follow this link for more info on Pass Guarantee.
Users must meet the following conditions in order to be eligible for the guarantee:
1) Clear at least 90% of the mock exam questions.
2) Complete the instructional E-Learning course.
3) Turn up punctually for the exam, taken no more than 2 days after expiry of package.
Re-test reimbursements are capped at $200. In the unlikely event that you need to file a claim, please contact us. Follow this link for more info on Pass Guarantee.
What is the Online Mentor offered in the Biz package about?
You will be assigned an online mentor with whom you will have direct contact via text messages. You can consult him/her any question regarding the exam or syllabus.
What payment modes are accepted? Is this website secure?
You may pay by Visa, MasterCard, Paypal or eNets Debit (iBanking). Our site supports SSL, the industry standard encryption.
How soon will I be given access after payment?
It is usually almost immediate, but do allow up to 5 minutes before you contact us about a missing subscription. Remember to attach your proof of purchase!
Can I share my account with someone else? Can I save the content to my computer?
Each subscription is a single end-user licence for that specific exam meant for your personal use only. Sharing of account or copying our content constitutes copyright infringement!
I suspect there is an error with your question. How do I report it?
There is an Exclaimation marked icon on the bottom right hand corner of the Test Engine for you to report erroneous questions. Due to wrongful reporting, please refer to the latest official study guide and provide supporting reference.
I have some question regarding the actual examination, e.g. booking of date, exemptions, replacement of certificates. Who do I approach?
For issues relating to the actual exams or lost certificates, please refer to the respective examination body. SCI College (www.scicollege.org.sg) oversees CMFAS M5/M8/M8A/M9/M9A and Health Insurance exam, while IBF (www.ibf.org.sg) oversees other CMFAS exams, as well as the CACS and FMRP papers.
I cannot find case study questions. Do you not offer practices for case studies?
Each "case study" is basically a scenario or context, accompanied by three or more questions pertaining to that context. You may see several of our questions based on the same context - those are case study questions :)